All rentals made by Reeddi ("Company") to its rental customers (“Renters”/”You”) are subject to the following Rental terms and conditions. Renter’s acceptance of these terms and conditions shall be made by either (a) Renter providing a rental order number to Company or (b) Renter’s acceptance of any Capsule from Company, whichever occurs first.

1. Condition of Capsule

The Renter acknowledges the receipt of the capsule in good working condition and further acknowledges that Renter has examined and received the capsule in good working condition. The Renter’s failure to object in writing to the condition of the capsule within 6 hours after receipt thereof shall be deemed conclusive that all of the capsules were in good working order when delivered.

2. Rental Period

2.1 The Rental Period shall be as set out in the Rental Order, unless the order is terminated earlier in accordance with these terms and conditions.

2.2 The Rental Period may be extended by mutual written agreement of both parties and the daily rate set out in the Order shall apply to any extended Rental Period.

2.3 If the Rental Period has not been extended in accordance with clause 2.2 and the Capsule is not returned to the Company on the return date set out in the Order, the Renter will be charged at the daily rate set out in the Order until the Capsule has been returned to the Company.

3. Delivery

3.1 The Company shall deliver the Capsule to the location set out in the Order or such other place as the parties may agree at any time after the Company notifies the Renter that the Capsule is ready for delivery.

3.2 The Company shall deliver the Capsule on the delivery dates stated by the Company. It is however expressly agreed that the Company shall not be liable to the Renter for any delay in delivery of the Capsule

4. Title

4.1 The Capsule shall at all times remain the property of the Company, and the Renter shall have no right, title, or interest in or to the Capsule (save the right to possession and use of the Capsule subject to these Conditions).

4.2 The Renter shall give the Company immediate notice in the event the Capsule is lost, stolen, or damaged as a result of the Renter’s possession or use of the Capsule or if there is a claim or, for any reason, a threat of seizure of the Capsule.

4.3 The risk of loss, theft, damage, or destruction of the Capsule shall pass to the Renter upon delivery of the Capsule to the Renter, or where applicable, the Renter’s appointed agent.

4.4 The Capsule shall remain at the sole risk of the Renter during the Rental Period and any further term during which the Capsule is in the possession, custody, or control of the Renter (“Risk Period”) until such time as the Capsule is returned to the Company.

5. Obligation of the Company

The Company shall keep the Capsule in a proper and operational state ready for collection by the Renter.

6. Use of the capsule

The Capsule is rented out for use to power electrical appliances.

7. Obligations of the Renter

The Renter shall during the Rental Period:

(a) keep and maintain the Capsule in good condition and appearance in order to keep it in as good an operating condition as it was on the commencement date of the Rental Period (fair wear and tear only accepted);

(b) use all Capsule only for the purposes for which it was designed and operate in a careful, prudent manner and in accordance with the instructions for use;

(c) comply with all laws, regulations, and rules relating to the possession, use, and storage of the Capsule;

(d) maintain effective control of the Capsule and keep the Capsule in a secure and suitable environment when not in use;

(e) ensure that the Capsule is operated only by suitably competent persons, duly instructed on its safe operation in accordance with the Company’s operating and safety instructions;

(f) ensure that no unauthorized transfers or diversions of the Capsule occurs;

(g) not remove, alter, disfigure, or cover up any numbering, lettering, or insignia displayed on the Capsule or any warnings or documentation thereon;

(h) not copy or reproduce in any way or manner the Capsule or any part or component of the Capsule; (i) not perform, or allow any person to perform, any work in or upon or make modifications, changes, alterations or repairs to the Capsule;

(j) keep the Capsule free from any liens, claims, charges, and encumbrances during the Rental Period;

(k) keep the Company fully informed of all material matters relating to the Capsule;

(l) deliver the Capsule at the end of the Rental Period at such address as the Company requires. If necessary, allow the Company or its representatives access to the premises where the Capsule is located to remove the Capsule.

(m) not do or permit to be done anything which could invalidate the insurance referred to in clause 10

8. Liability and Indemnity

The Renter shall be liable for any damage arising from the Capsule rental use, misuse, or negligence of the Renter, including any accidents to persons or property arising thereof. Renter covenants and agrees to indemnify and hold harmless the Company free from any and all claims, actions, suits, damages, and liabilities, including attorney’s fees, arising out of, connected with, or resulting from the possession or use of the rented capsule

9. Consequential Damages

The Company shall not be liable for any consequential, incidental, or contingent damages whatsoever.

10. Insurance

During the Rental Period and the Risk Period, the Customer shall, at its own expense, provide and maintain the insurance of the Capsule against risks of physical loss or damage by fire, theft, or accident, in an amount equal to the full replacement value.

11. Payment Terms

Once a Rental Order is confirmed, the Company shall automatically deduct the Rental Fee for the Rental Period from the Renter’s account. Where the Rental Period is extended, the Company shall invoice the Renter for the Renter Fee and automatically deduct payment for the extended Rental Period in accordance with the Order. If the Capsule is returned later than the return date specified in the Order, the Renter will be charged at the daily rate set out in the Order until the Capsule has been returned to the Company. If the Renter fails to make any payment due to the Company by the due date for payment, then, without limiting the Company’s remedies under clause 12, the Renter shall pay interest on the overdue amount at the rate of 2.5% per day. Such interest shall accrue on a daily basis from the due date until the actual payment of the overdue amount, whether before or after negotiations or orders from a competent authority. The Renter shall pay the interest together with the overdue amount.

12. Additional Charges

12.1 In addition to the Rental Payment specified in the Order, the Company has, in the relevant circumstances, the right to apply additional charges:

(a) for loss of or damage to the Capsule as a result of any failure by the Renter to comply with these Conditions;

(b) if the Capsule is damaged and it can be repaired, for loss of rental income during the period the Capsule is being repaired, provided such additional charges shall cease when the Capsule is returned to full working condition;

(c) if the Capsule is damaged and cannot be repaired (i.e. it is written off) or the Capsule is lost or stolen, for loss of rental income during the period from the date the Capsule is damaged, lost, or stolen to the date the Company receives an amount equal to the full replacement value of the Capsule; and

(d) for delivery and/or collection of the Capsule.

12.2 The Company shall invoice the Renter for any Additional Charges in accordance with this clause and VAT (and any other applicable taxes) shall be applied to any Additional Charges.

13. Rent-to-Own Plan

The Renter may decide to rent the Capsule under the Company’s rent-to-own plan. Rentals under this plan are subject to this policy and the terms and conditions in the Rent-to-Own Agreement. In the event of conflicting terms, the Rent-to-Own Agreement shall prevail over this Policy.

14. Communication

Every communication between the Company and the Renter shall be sent to the Renter’s registered email address. Notices and information to the Company must be sent to: hello@reeddi.com.

If there’s any change with the Renter’s email address, the Company must be notified within 24 hours.

15. Complaints

If you are dissatisfied with your rental, please send your complaints to: support@reeddi.com.

16. Data Protection

Your privacy is important to us. By using this site, you accept the terms of our privacy notice described in our privacy policy.

17. Reviews

Reviews from Renters may be uploaded onto our website and social media platforms etc., for the purpose of informing potential customers of your opinion of the service and quality of the Capsule. By submitting a review, you consent to the use of your review. We reserve the right to adjust, refuse or remove reviews at our sole discretion.

18. Waivers

No failure or delay by a party to exercise any right or remedy provided under this Policy or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

19. Dispute Resolution

Any dispute arising in respect of this Policy, interpretation of rights, duties, and obligations shall be resolved between the Parties amicably within 14 days, failing which the dispute shall be referred to the court of law in Lagos State. The Party in default shall bear the cost of the proceedings.

20. Governing Law

This Rental Policy, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the Laws of the Federal Republic of Nigeria. If any part of this policy is declared illegal or unenforceable, the provision will become void, leaving the remainder of this Agreement in full force and effect.